Dear Ms. M*****:
Thank you for your email regarding your husband's recent accident and for sharing your experience with the people who work here at Volvo. Stories like yours provide us with the highest level of customer satisfaction.
Over the years Volvo has heard from many owners, who feel were it not for the safety features in their Volvo, they would have suffered serious injury or even death. To show our sincere gratitude for all these sentiments, we have established the Volvo Saved My Life Club. We would like to invite you to become part of this club. Your story & pictures may be placed in the Volvo Saved My Life Club scrapbook. This book serves as a tribute to those people who truly value automotive safety--Volvo customers and Volvo employees. Since we are unable to send or receive attachments in our email system, please provide a mailing address where we can send membership forms.
When you receive your forms please complete and return to the address below. We will then forward your certificate.
We thank you for your kind comments and wish you many miles of safe and pleasurable driving.
Volvo Saved My Life Club
Volvo Cars of North America , LLC